01
Tell us the move you actually need
Choose the service and add the addresses, items, access, preferred date and any extras. Accurate details help us build a more useful quote.
How Box & Van works
Four steps from move details to move day.
Tell us the job, review the price, get the booking confirmed and move forward with the important details already attached to the same booking.
Describe the move once
Review the price before booking
Approved provider matching
Booking and support kept together
Ready to see your price?
Start with the details you already know.
The route, item list and access information are what make the quote useful. Add them once and keep them attached to the same move as you continue.
Tell us what is moving and where
Add access and timing details
Review the quote before you book
Prefer to speak first? Call 07743 628 108.
The booking journey
Know what happens next.
The goal is simple: fewer repeated explanations and a clearer path from the first quote to the completed job.
02
Review the price before you book
Check the quote and job summary before you continue. Larger or unusual jobs can be routed for review instead of being forced into a standard price.
03
We match the booking to an approved provider
Suitable jobs are offered through the Box & Van provider network, with provider eligibility and job fit checked before assignment.
04
Move day starts with the agreed details already recorded
Once accepted, the booking keeps the agreed scope, timing and support information together through completion.
Have these details ready for the best quote
Pickup and drop-off addresses
An honest item list or property size
Stairs, lift and parking information
Any heavy, fragile or specialist items
Preferred move date and time
Assembly, packing or extra-help requirements
Plans changed? Tell us early.
A different route, extra items, changed access or new timing can affect the price or service plan. Let us know before the job wherever possible so the booking can be reviewed properly.
Complex request?
Send us the details and we can help you choose the right next step.
Booking confidence
The provider should be working from the job you reviewed.
The recorded booking keeps the agreed scope visible. If something changes, it should be handled through the booking and support process rather than becoming a surprise on the doorstep.
Want the formal rules?
The booking terms cover service, payment, cancellation and responsibility provisions in full.
Read booking termsReady to see your quote?
Start with what is moving, where it is going and what access looks like.